This course aims at providing the LEAN concepts, methodology, and state of ming, as well as sharing knowledge on the transformation of process in world organization.
It is complementary to the Management Consulting course taught by Sébastien Desideri.
LEAN concepts and standards (muda, lead time…).
Continuous improvement tools (VOC, VSM, CIPOC…).
LEAN approach to customer journey enhancement.
Dominique Forceville holds a double diploma from AUDENCIA Business School and Master 2 GEAI, as well as a MBA from Washington American University. He has 20 years of experience in project management, LEAN programs and Operational Excellence.
After 6 years of consulting for CAPGEMINI, he joined in 2004 SANOFI, where he actually works as Head of Quality, Performance & LEAN Management. He is also in charge of the Change Management Program for Sanofi Business Services in France. He also teaches for Paris Dauphine University and Paris 1 Panthéon-Sorbonne University.